DATA PROTECTION DESCRIPTION OF medielf.com OY’S CUSTOMER REGISTER
Personal Data Act (523/1999), 10 § and 24 §
Medbu Oy, Business ID 2345430-4, Kasarmikatu 28C17, 00130 Helsinki, Finland.
2. CONTACT PERSON FOR REGISTER ISSUES
Dr. Ville-Pekka Paalasmaa, firstname.lastname@example.org p. 358505151330
3. NAME OF REGISTER
Medielf.com’s customer register.
4. PURPOSE OF PROCESSING THE PERSONAL DATA
The primary reason for processing of personal data is the customer relationship between medielf.com and its customer, the customer’s consent
details, the customer’s commission, or another relevant association.
Personal data can be processed for the following purposes:
Managing, implementing, developing, and monitoring a customer relationship, customer service, and related communications and marketing.
Analysing and grouping customer relationships and reporting on them, along with other purposes related to the development of medielf.com’s business
operations and the customer relationships in general.
Maintaining a record of customer-service centre calls in order to authenticate service events, ensure legal protection and security, and train customer-
service staff and improve the quality of customer service.
Allocation of communications, marketing, and services, and management of campaign, contact, and transaction history.
Collation and processing of customer feedback and customer-satisfaction information.
Implementation of marketing research and opinion surveys.
The processing of personal data may be outsourced to Group companies and/or external service providers.
5. REGISTER'S DATA CONTENT
Name, nickname, identity code, customer number, sex, language, address, telephone number, e-mail address, and other necessary contact information
and information on the implementation of marketing and communications in the various transaction channels, such as the online and automated services,
including the recording of customer-service centre calls.
The content produced by the data subject him- or herself, such as customer feedback, and additional information entered – e.g., wishes related to the
customer relationship, satisfaction information, areas of interest, hobby information, and similar information.
The information that the medielf.com user has stored on him- or herself and on any other persons linked to the customer's profile.
Services wanted and used by the data subject, with their price information.
Information on the vendors who have communicated with the data subject. Other wishes or notes related to the professionals, services, clinics, and other
Prohibitions, limitations, consent, and other choices.
Other information related to the purpose of the register.
Information necessary for the use of authentication and verification tools and services.
Information on the processing of data, such as the storage date and the information source.
6. REGULAR SOURCES OF INFORMATION
From the data subject him- or herself, from the use of services related to the data subject’s customer relationship or other relevant connection,
communications, and events related to transactions and other activities.
Persons linked to the medielf.com profile.
Parties offering services related to authentication, verification, address data, updates, credit information, or similar services.
medielf.com-internal and other reliable sources.
7. REGULAR DISCLOSURE OR TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN UNION OR THE EUROPEAN ECONOMIC AREA
maintenance of services or communications of medielf.com or on its behalf, except when based on an agreement, other consent, and regulations.
Customer data might be transferred outside the European Union or the European Economic Area.
8. DESCRIPTION OF THE PRINCIPLES IN ACCORDANCE WITH WHICH THE DATA FILE HAS BEEN PROTECTED
Any physical material is stored in a locked space where only people with separate rights have access. Digital material can only be accessed by
employees specifically entitled to do so or private practitioners with a personal user ID and password. There are different levels of access rights, and each
user is issued sufficient rights, though as limited as possible, for taking care of his or her work tasks.
9. RIGHT TO INSPECT
The data subject has the right to inspect medielf.com’s customer register with respect to the stored data concerning him or her. The inspection
request must be made in writing or by another authenticated method and addressed to the controller, who decides on the inspection right. The data
subject’s identity is confirmed from an identity card with a photo before supplying of the information. The right to inspection may be declined on statutory
10.CORRECTION OF DATA
The user of the medielf.com service can update his or her basic personal data via the online medielf.com service. Insofar as the data subject or user
can act him- or herself, after having been informed of an error in the data or having detected such an error him- or herself, he or she must, without undue
delay, on his or her own initiative, rectify, delete, or complement the inaccurate, unnecessary, incomplete, or outdated personal data or the data contrary to
the purpose of medielf.com or another service.
Insofar as the data subject cannot rectify the data him- or herself, the rectification request is made by means of a signed document or via another
authenticated method and addressed to the controller, who decides on the rectification. If necessary, the identity of the data subject is verified from an
identity card with a photo before correction or deletion of the information.
11. RIGHT TO REFUSE
The customer can give medielf.com direct-marketing consent in line with the Act on the Protection of Privacy in Electronic Communications, Section
26, or prohibit medielf.com from processing his or her personal data for direct-marketing purposes in accordance with the Personal Data Act’s Section 30.
The customer can consent to direct marketing channel-specifically (e.g., by mobile phone or e-mail). The customer has the option of prohibiting direct
marketing via the various channels (phone, post, and e-mail), marketing surveys, and the utilisation of his or her data for marketing purposes. This right to
refuse does not extend to customer communications, advertising, or benefit communications related to the content of services or the customer relationship.
If the customer does not give any consent and issues all possible prohibitions, he or she will be sent only the necessary notifications of the
implementation of services and management of the customer relationship.
The customer can give and manage consent and prohibitions in the medielf.com service by calling the medielf.com customer-service centre at
358505151330 or by writing to: Medbu Oy / Asiakasrekisteri, Kasarmikatu 28C17, 00130 Helsinki, Finland. In all transactions carried out by phone or in
writing, the information necessary for verifying the customer’s identity must be presented.
Information stored on the data subject may include, for example, the following:
Information is received mainly from the following sources:
Customer data will not be disclosed to parties other than those participating in the production, selling services on, development, or
(referred to as "Data" below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons
that are not our employees, agents or within our control. Please take time to read our User Agreement.
1. Collection of Data.
Our registration process requires only a valid e-mail address, first and last name and a unique user ID and password. Providing us with other information is
at your option. Please take note that your user name, e-mail address, or other submissions that you make on this site may contain your real name or other
personally identifiable information and, as a result, may appear on this site. Like many web sites, we may also automatically receive general information
that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at
all) is set forth below.
2. Use of Data.
We may use Data to customize and improve your user experience on this site. We will make efforts so that your Data will not be provided to third parties
a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider; (iv) pursuant
to legal process or law enforcement; (v) we find that your use of this site violates our this Policy, Terms of Service, other usage guidelines or as deemed
reasonably necessary by us to protect our legal rights and/or property; (vi) or (vi) this site is purchased by a third party whereby that third party will be able
to use the Data in the same manner as we can as set forth in this Policy. In the event you choose to use links that appear on our site to visit other web
sites, you are advised to read the privacy policies that appear on those sites.
We do not allow persons who are ages thirteen or younger to become members of this site. For more information, please contact customer service.
5. Editing or Deleting Your Account Information.
We provide you with the ability to edit the information in your user account information that you provided to us in registration by using your personal page
configuration area. You may request deletion of your user account by contacting customer service. Content or other data that you may have provided to us
and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion
We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement
on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.
7. NO GUARANTEES.
standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations
relating to maintenance or nondisclosure of Data.
8. Contact Information.
If you have any questions about this Policy or our web site, please feel free to contact customer service
protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only
be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to
time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the
email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We
may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse
web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can
tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to
tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no
way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline
cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may
prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not
have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to
the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by
anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to
Medbu Oy, Kasarmikatu 28C17, 00130 Helsinki or emailing us at email@example.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use
your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like
a copy of the information held on you please write to Medbu Oy, Kasarmikatu 28C17, 00130 Helsinki or email us at firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store..
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
|_ga||To distinguish users.|
|_utmc||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmb cookie to determine whether the user was in a new session/visit.|
|_utmv||Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.|